This privacy policy explains how personal information is collected, used and shared when you visit getroofingprices.co.uk, request roofing prices or contact us.
The getroofingprices.co.uk quote-matching service is provided by Leads Do Work Ltd. References in this policy to "we", "us" or "our" mean Leads Do Work Ltd.
For questions about this privacy policy, the way we use your personal information or your data protection rights, please contact Leads Do Work Ltd through its website at leads.work.
About Our Quote-Matching Service
getroofingprices.co.uk helps homeowners, landlords, property buyers and property managers find independent roofing specialists who may be interested in providing a quotation or roofing price.
When you submit a quote request, we use the information you provide to identify contractors who may be suitable for the type of work and location you have entered. We may then share your enquiry with one or more relevant contractors so they can contact you directly.
Our role is to introduce you to independent contractors. We do not normally carry out the roofing work ourselves, supervise the project or enter into the contract for work. Any agreement you make for a survey, repair or other service will be directly between you and the contractor you appoint.
Information We Collect
The information we collect depends on how you use the website and the details you choose to provide.
Information provided with a quote request
When you request roofing prices, we may collect:
- Your name.
- Your email address.
- Your telephone or mobile number.
- Your postcode and property address.
- The type of property concerned.
- Whether you own, rent, manage or are buying the property.
- Details of the roofing problem or work required.
- The type of repair or replacement you require.
- Your preferred timescale for the work.
- Photographs or documents you choose to upload.
- Any other information you include in the enquiry.
Please avoid including unnecessary sensitive personal information in your description or uploaded files.
Information collected when you contact us
If you contact us by telephone, email, online form, text message or another channel, we may retain:
- Your contact details.
- The date and time of the communication.
- The content of your message.
- Notes made by our customer service team.
- Information about your enquiry or complaint.
Telephone calls to or from Leads Do Work Ltd may be recorded or monitored for quality, training, fraud prevention and dispute-resolution purposes.
Information collected automatically
When you use the website, we may automatically collect technical and usage information, including:
- Your Internet Protocol address.
- Your browser type and version.
- Your device type and operating system.
- The pages you visit.
- The date, time and length of your visit.
- The website, advertisement or search result that referred you to us.
- Information about how you use the quote form.
- Cookie identifiers and similar technical information.
Information received from other sources
We may receive your information through another website, advertising platform, social media form, affiliate, publisher or business partner where you have requested roofing prices or asked to be contacted.
Where another organisation collects your details before passing them to us, it should provide its own privacy information explaining how your data will be used.
How We Use Your Information
We may use your personal information to:
- Process your request for roofing prices.
- Identify contractors who provide the service you require.
- Match your enquiry according to the work type, location and contractor availability.
- Share your enquiry with suitable independent contractors.
- Contact you to confirm or clarify the details of your request.
- Help contractors contact you about a survey or quotation.
- Provide customer service and respond to questions or complaints.
- Check whether contractors have responded to your enquiry.
- Invite you to review the service or a contractor.
- Prevent fraud, misuse and unauthorised access.
- Maintain records of enquiries, introductions and communications.
- Improve our websites, forms, matching systems and services.
- Measure the performance of our advertising and marketing campaigns.
- Comply with legal, regulatory, tax, accounting and reporting duties.
- Establish, exercise or defend legal claims.
How We Match Your Enquiry
Our technology may automatically assess the information you submit, including your postcode, property type and the roofing work required.
This information may be compared with contractor service areas, selected trades, availability and account settings. The system can then identify which contractors may be suitable to receive the enquiry.
This automated matching helps us process enquiries efficiently. It does not decide whether you may obtain roofing services, and you remain free to accept or reject any quotation.
Who We Share Your Information With
Roofing contractors
To provide the quote-matching service, we may share your enquiry with one or more independent roofing contractors who appear relevant to your location and requested work.
The information shared may include your:
- Name.
- Telephone number.
- Email address.
- Address or postcode.
- Property details.
- Description of the roofing problem.
- Preferred timescale.
- Uploaded photographs or supporting information.
Contractors may contact you by telephone, email or text message to discuss the enquiry, arrange an inspection or provide a quotation.
Each contractor receiving your personal information will normally act as an independent data controller. This means the contractor is responsible for its own use, storage and protection of your data after receiving it.
Companies providing services to us
We may share personal information with trusted suppliers that help us operate the website and quote service, including providers of:
- Website hosting and cloud storage.
- Email, telephone and text-message services.
- Customer relationship management systems.
- Analytics and website-performance tools.
- Security, fraud prevention and technical support.
- Customer service and communication systems.
- Data backup and disaster recovery.
- Professional legal, accounting and compliance services.
Advertising and analytics providers
Subject to your cookie choices and where required by law, information about your use of the website may be shared with analytics and advertising providers. This may include Google, Meta and other platforms used to measure website traffic or advertising performance.
Legal and business disclosures
We may also disclose information:
- Where required by law, a court or regulatory authority.
- To investigate fraud, security incidents or misuse of our services.
- To protect our rights, property, users or contractors.
- In connection with a sale, merger, restructuring or transfer of all or part of our business.
- To establish, exercise or defend legal claims.
We Do Not Sell Your Details for Unrelated Marketing
We do not sell, rent or trade the personal information submitted with a roofing price request to unrelated organisations for their own marketing without an appropriate lawful basis.
Our Lawful Bases for Processing
Under UK data protection law, we must have a lawful basis for using personal information. The bases we may rely on include:
Taking steps at your request or performing a contract
We use this basis where processing is necessary to provide the quote-matching service you have requested, including receiving your enquiry, matching it with contractors and helping those contractors contact you.
Legitimate interests
We may process information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights.
Consent
We may rely on your consent for certain marketing communications, non-essential cookies or other processing where consent is legally required. You may withdraw your consent at any time.
Legal obligation
We may process personal information where necessary to comply with a legal or regulatory requirement.
Marketing Communications
We may occasionally contact you about similar home improvement services where we have your consent or where applicable marketing law allows us to do so.
You can stop receiving marketing messages from Leads Do Work Ltd by:
- Using the unsubscribe link in an email.
- Following the opt-out instructions in a text message.
- Contacting Leads Do Work Ltd through leads.work.
Cookies and Similar Technologies
We use cookies and similar technologies to operate the website, remember preferences, measure performance and understand how visitors use the service.
Non-essential cookies should only be used where permitted by applicable law and in accordance with the choices available through the website's cookie banner or settings.
Data Retention
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected. Contractors receiving your enquiry will apply their own retention policies to the copies of your information held in their systems.
How We Protect Your Information
We use reasonable technical and organisational measures designed to protect personal information from loss, misuse, alteration, unauthorised access or disclosure.
Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you the right to request access, correction, erasure or restriction of your personal information, object to processing, withdraw consent and complain to the Information Commissioner's Office.
To exercise any of these rights, please contact Leads Do Work Ltd through leads.work.
Changes to This Privacy Policy
We may update this privacy policy from time to time. The latest version will be published on this page.
Contact Leads Do Work Ltd
For privacy questions, complaints or requests concerning your personal information, please visit leads.work and use the contact details or contact options provided there.
Last updated: 17 July 2026